Refund Policy
Last Updated: September 08, 2025
Weekly Subscription Refund Policy
Our refund policy is designed to be clear and straightforward, focusing on service reliability and customer satisfaction.
Refund Eligibility
Standard Policy
No refunds are provided for weekly subscriptions under normal circumstances. This policy is in place due to the short-term, affordable nature of our ₹45 weekly subscription model.
Exception: Platform Technical Issues
Refunds will be processed only in the following specific circumstance:
- Platform Downtime Exceeding 24 Hours: If our platform experiences technical issues that prevent access for more than 24 consecutive hours, affected subscribers will be eligible for a full refund of their current weekly subscription.
What Does Not Qualify for Refunds:
- Change of mind or dissatisfaction with content
- Personal circumstances preventing platform usage
- Internet connectivity issues on the user's end
- Brief technical interruptions under 24 hours
- Unused portion of subscription period
How to Request a Refund
If you experience platform technical issues lasting more than 24 hours:
Processing:
- We will verify the platform downtime duration
- Eligible refunds are processed within 5-7 business days
- Refund will be credited to your original payment method
Our Commitment
We maintain high platform reliability standards. In the rare event of extended technical issues, we ensure affected customers receive appropriate compensation.